Give your team the recognition they deserve!

Call for entries now open.

The MAV Technology Awards for Excellence celebrate the efforts and achievements of local government using innovative information and communications technology solutions to support council business objectives and improve community services. Winners will be announced at the MAV Technology Awards for Excellence Dinner on 12 October 2020. Entries close on 28 February 2020.


Who can apply and how are the entries assessed?

Any council with a current MAV Technology membership is eligible to enter the four Victorian award categories.

All ALGA interstate Local Government Associations (LGNSW, LGASA, LGAQ, LGAT, LGANT, WALGA) are eligible to nominate one entry to represent their state or territory in the Australian Achievement of the Year Award.

All award categories are assessed by independent expert judges in regard to how well they: demonstrate outstanding innovation, effort and outcomes; advance the digital transformation of the sector; support council business objectives; and influence or assist other councils to improve service delivery.

How to enter.

Victorian councils: Complete the entry form and email to Entries are welcome at any time and close on 28 February 2020. Winners of the four Victorian categories will compete for the Victorian Achievement of the Year award.

Interstate councils: Your Local Government Association will nominate a single entry from your state. Please contact them directly if you would like to offer an entry for their consideration.

Victorian Award categories

There are four team award categories for 2020:

Customer Experience Achievement of the Year

Customer Experience has a number of variations and abbreviations. CX, UX, UI, customer centric, people at the centre – they all mean pretty much the same thing – Are we delivering something that people want and can use?  A good digital customer experience requires a totally new approach to service delivery. It demands new business processes and cultural change within council. None of this is easy.

Collaboration or Partnership Achievement of the Year

Working together to achieve better, faster, simpler and more cost-effective outcomes for our communities. Collaboration or partnerships between council business areas; between councils; or between councils and external service providers, other levels of government, research organisations or community groups are all eligible.

Smart City Achievement of the Year

Using information communication technologies and data to be more efficient, solve challenges, and provide new opportunities. Smart communities advocate for the integration of technology and data infrastructure, promote digital technologies to increase the capability of existing infrastructure and services, and champion citizen involvement and citizen-focused service delivery.

Strategy and Planning Achievement of the Year

Without well-defined goals and a high-level plan to achieve them, it can be easy to be deliver unneeded output, rather than desired outcomes. Strategy and planning shapes and guides what the project is, who it serves, what it does, and why it does it. It also clarifies the actions needed to make progress and includes clear measures to determine if it is successful.

Entries may be considered in multiple award categories.

Australian and International categories

The Victorian Achievement of the Year will be awarded to one of the four Victorian award category winners.

Interstate local government associations will be invited to nominate a single local government achievement to represent their state or territory in the Australian Achievement of the Year award.

The winner of the Australian Achievement of the Year will be Australia’s nomination in the 2020 LOLA International Award for Excellence, competing with local government entries from New Zealand, Canada, Sweden, Netherlands, United States, United Kingdom and Belgium. The winner will be announced in November 2020 at the LOLA Conference in The Netherlands. 

The Awards for Excellence Dinner

The winners of the MAV Technology Awards for Excellence will be announced at a gala dinner at The Medallion Club at Marvel Stadium, Melbourne on Wednesday 25 March, as part of the 2020 MAV Tech “Champions of Change” National Conference Program. It’s a fun night with the awards announced in song, exceptional food, spectacular location and great networking.

Entries close on 28 February 2020.