MAV vs TPAMS Telecommunications Contract


Late last year there was some concern expressed by the MAV and councils about an apparent discrepancy between the infrastructure allowance provided by Telstra through the State Government’s TPAMS pricing and the MAV offering.

The MAV has since negotiated an agreement with Telstra that should the cost of connecting a premise exceed the $20k MAV limit, councils can switch to the TPAMS contract to access the higher limit, without penalty or inconvenience. Telstra will review such applications on a case by case basis.

The MAV agreement with Telstra also provides councils with access to a number of additional services to the three pillars available through the Vic Government contract (this has always been the case).

MAV receives a 0.75% rebate through the telecommunications contract across all suppliers which covers the cost of managing the contract and supports other ICT initiatives.

If you have any questions about the MAV vs TPAMS offerings, please contact Mark Finnegan or your Telstra representative.


VMware Contract Briefing


MAV will be hosting an information session for the upcoming VMWare ELA renewal on Wednesday 14th February @ 1:30pm, to take councils through the proposed bundle offerings and key project activities leading up to the ELA renewal in June 2018.

VMWare will also be presenting a product update, and there will also be plenty of time for Q&A.

The session will be held at the MAV offices in Melbourne – Level 11, 60 Collins Street (Room 11.01), with a dial in facility available for those who cannot attend in person.

If you haven’t already registered for the session, please do so via the following link:

We are also seeking people to join the Steering Committee for this project. So far Alpine Shire Council are on board but need another 3-4 council representatives to provide technical input into the ELA discussions with VMWare, and to assist with evaluating RFT responses for the appointment of a VMWare Reseller/Partner. If you are able to assist, please contact Mark Finnegan.

Victorian Local Government Enablement Platform – POC


The Enablement Platform POC project has been in development for 3 years. Five councils agreed to participate in the project with the MAV, in partnership Telstra. The POC is designed to demonstrate some of the operational, financial and security advantages of have a local government infrastructure hub that would allow a single connection to state and federal government, key ICT service providers, and the Internet.

The project has experience some frustrating delays, due partly to lack of resources at the MAV, and partly due to a major internal restructure of Telstra.

In December, after some negotiation, the MAV and MAV Technology secured a renewed commitment from Telstra to deliver the Enablement Platform POC and to address TPAMS vs MAV procurement contract issues.

As a result, many councils are now choosing to renew their contracts through MAV, rather than through the State govt, and the Enablement Platform project is now back on the agenda, and expected to commence with 5 councils and the MAV connected on 1 March 2018. Once the POC has fully commenced, regular communications to the sector will be provided over the 6-month term of the POC.

Outcomes from the POC will include a business model for scaling the platform to enable all councils to connect at a cost comparable to their current ICT costs, but with significant efficiency and productivity gains.



Infobase is a comprehensive and easy-to-use international database of IT products and services that councils use. It also stores, compares and reports on statistical information, projects and suppliers (including contact details and performance ratings).

Developed in collaboration with local government ICT associations in New Zealand, Canada and South Australia, the database currently includes information from 450+ vendors and 850+ products and services.

Infobase will enable MAV Technology member councils to share rankings of products and services, find councils that are using the same products and services, identify collaboration opportunities and compare council statistics.

The information is gathered via survey questions that can be answered by representatives from various business areas within council (meaning it does not all need to be entered solely by IT staff!). This process should also assist in capturing shadow IT information as users can record products and services purchased outside council IT department processes.

Infobase logins have provided to MAV Technology member councils in November last year. If you haven’t received yours, please contact Lisa Bennetto. If you haven’t entered your council’s information, please do it as soon as you can. The more data collected, the more useful Infobase will become for all MAV Tech member councils.

Through the South Australian equivalent of MAV Technology (LGITSA), SA councils are also joining the Infobase network and started adding their data last month.

View the ritzy promotional video created by ALGIM (the New Zealand local government ICT association) here.

Sector-wide Digital Transformation Discovery & Engagement Program – Business Plan


Following approval and investment from the MAV Board, submissions were received from Deloitte, KPMG and PwC to deliver the “Business Plan for a sector-wide Discovery & Engagement Program”.

Following evaluation of the submissions by MAV Technology and MAV representatives, KPMG has been appointed to deliver:

  • Validation of a proposed sector-wide discovery & engagement program
  • Alternative funding models and recommendations
  • Risk assessment

The “Business Plan for a sector-wide Discovery & Engagement Program” will be completed in late February and presented for consideration at the March Board meeting.


MAVHACK2 – Triple-header in March 2018


Several councils have expressed interest in participating in MAVHACK 2. Negotiations are now underway to run MAVHACK2 in three regional locations simultaneously, in the lead-up to the MAV Technology “The Transformers” conference in March.

Each event will use the same branding, facilitation tools and video recording techniques that were established during MAVHACK1.

MAVHACK2 will address more of the pain points identified by the Digital Transformation Taskforce, and/or problems identified by the participating regions:

  • Gippsland Region

Latrobe City Council will host the event. Participating councils will include Baw Baw, Bass Coast, East Gipplsland, South Gippsland and Wellington. We will also be seeking the participation of Federation University.

  • North/Central Region

Greater Bendigo City Council will host the event. Participating councils are to be determined. We will also be seeking the participation of Latrobe University.

  • Geelong Region

Greater Geelong City Council will host the event. Participating councils are likely to be the G21 councils: Greater Geelong, Surf Coast, Colac Otway, Corangamite and Queenscliffe. We will also be seeking the participation of Deakin University.

In addition to the local regional presentation days, the outcomes from the three locations will be presented and compared on day two of “The Transformers”conference.




MAVHACK1 was held in September last year. It was highly successful in introducing a broader council audience to the benefits of design thinking, customer focus and multi-stakeholder collaboration. See the event videos and presentation decks here.

Since the event, MAVHACK teams have been working towards a proof of concept for each of the MAVHACK solutions:

  • Disabled Parking Permits – Proof of concept

VicRoads have engaged Ansible (one of the MAVHACK facilitators) to develop a proof of concept (POC) and implementation plan for a new state-wide system for managing disabled parking permit applications and compliance by the end of this year.

Extensive research has been undertaken, including detailed interviews with councils, permit users and medical professionals.

VicRoads and Ansible are engaging with councils through MAV Technology, and have included council and MAV reps on the project steering committee. They are also seeking council participation in several focus groups.

The project will explore the whole process, including the current and future role of councils, GPs and medical professionals, VicRoads and private sector car park providers (such as Westfield and Wesfarmers).

We will communicate the timeline of the project to councils to engage and inform them of the progress of this MAVHACK initiative.

  • “Jocelyn” Planning Permits – Proof of concept

Several development meetings have occurred. The Cities of Wyndham, Casey and Ballarat are committed to participating in a proof-of-concept, the scope of which is still being determined.

Land Use Victoria (DELWP), Ansible, Digital Reign (another MAVHACK facilitator) and Telstra are working together to determine how we might share data and develop a chat bot with Artificial Intelligence (Jocelyn) to streamline the process for applying for shed permits in the three participating council areas. The councils are also talking to their local water authorities to gauge interest and capacity for their involvement in the POC.

Funding options for the POC are also being explored, including leveraging of Telstra Innovation Funds that are provided to councils as part of their Telstra contracts, direct investment by the participating councils, investment by the MAV, investment of resources and/or funds by DELWP and Innovation Victoria grant funding.

  • “Pop Drop” Waste Management – Proof of concept

Thirty-two councils responded to a survey distributed by the MAV in December. Information collected included the cost of collecting illegally dumped rubbish, the three most commonly dumped items, current recycling initiatives and current and past collection mechanisms.

The MAV received advice from more than 40 councils that they are interested in either participating in or being kept informed of any collaborative activities aimed at addressing this issue.

Next steps are to identify 2 or 3 councils that are very keen to participate in the POC, determine their most commonly dumped items, speak with recycling companies about what amount of that item would need to be collected to make it a viable recycling event, set up the technical support to allow citizens to register their need to dispose of items, and work with councils to promote and run the pop drop event.

The pop drop solution is the least complicated of the MAVHACK solutions. Its development will occur after the “Jocelyn” Planning Permit POC is underway.

CEO Digital Collaboration and Leadership Workshop


As part of The Transformers event, we are inviting council CEOs to participate in a workshop to develop a collaboration framework for local government. The workshop will run for 3 hours and will define the commercial, governance and delivery arrangements required to support ongoing digital service collaboration. This will include the roles and responsibilities of participating jurisdictions, the MAV and State government and will form the basis of a proposed “Digital Collaboration Framework” to local government CEOs and the MAV Board.

A maximum of 32 Victorian council CEOs will join international and interstate experts including Thomas Frey), Larry Irving, Peter Auhl, William D. Confalonieri, Sam Hannah-Rankin and Martin Ferguson. Workshop participants will define priority areas for collaborative digital service development as well as specifying “out of bounds” services that differentiate them from others. They will also validate the framework by “road testing” it against previous attempts to progress shared initiatives that may have stalled for a range of reasons. The workshop will be facilitated by Susan Sly of Lueur Pty Ltd who has extensive experience in the development and implementation of collaboration models in government and the implementation of digital transformation programs. Susan is a highly regarded workshop facilitator, generating high levels of engagement and targeted actions plans that result in concrete outcomes.

Workshop participants are also invited to attend the morning session of outstanding keynote speakers, tour the extensive trade exhibition and enjoy a VIP lunch with our keynotes, as guests of the MAV. An invitation to participate in the workshop went out to all council CEOs earlier this week, from the CEO of the MAV.

Awards for Excellence Gala Dinner


Time is running out to get your entries in for the Awards for Excellence, which will be announced in front of a VIP audience during a gala dinner at “The Transformers”conference in March. Final deadline for entries is 28 February 2018.

The awards will recognise outstanding rural/regional and metropolitan team achievements in:

  • Strategy & Planning
  • Customer Experience
  • Collaboration or Partnership
  • Smart City

The judges will also select one of the award winners as the Victorian nominee for the Australian Award for Excellence, competing against similar entries from interstate LG associations. The winner of the Australian award will then compete against entries from Sweden, Belgium, Canada, USA, Netherlands, New Zealand and the United Kingdom for the International Award for Excellence.

The dress code is formal and the event will be held at The Pier Geelong on 19 March 2018.

You’ve got to be in it to win it. Enter now!